Tools for Agile Method and Learning in Teams

Tools for Agile Method and Learning in Teams



The empathy map (a tool that helps in the drafting of a Persona): allows you to create a profile of a target user (his objectives, characteristics, etc.) used to set priorities and make decisions during a project


The Retrospective event

The intention is to take a step back from the SPRINT that has just ended in order to record what went well and identify possible improvements for the next SPRINT.

This feedback concerns the organisation, the roles but also the ways of working and the relationships. It is up to you to integrate the issues you want to address, and the level of depth of the conversation you want.

What went well
What did not go well
Improvements for the upcoming SPRINT

SOME TOOLS FOR LEARNING IN A TEAM (team learning, leaning as a team)

Making defensive routines visible:

  • The facilitator can lead by example and make defensive routines visible by sharing how they feel: "Look, I notice that I feel threatened by this new idea. Perhaps you do too? Could you help me understand where this is coming from?" or "Does what I'm saying make sense? I feel like I'm being judgmental. I'd like to have your perspective to be more objective.
  • Everyone can learn how to use learning conversations (productive conversations), develop listening skills, use the inference scale.

The keys to an effective discussion :

(after establishing the framework of trust)

  • Pay attention to my intentions: what do I want from this conversation? Do I agree to be influenced?
  • Balance questioning and assertiveness: what leads me to this point of view? What do you mean by saying this?
  • Co-constructing meaning: when we use this term..., what do we mean? - Use self-awareness as a resource: what am I thinking? what am I feeling? what do I want now?
  • Explore impasses: what do we agree on? disagree on?


(after establishing the framework of trust)

  • Coffee conversation. Choose the topic. Remind people of the rules (non-judgment, respect, seek to understand, invite and respect diversity of views, talk about what matters and makes sense, honesty and depth rather than talking to say nothing)
  • Round 1: 1min / person. Everyone expresses what they think, feel or do about the topic and the others listen.
  • Round 2: 1min / person. Each person expresses what emerges for them (feelings, thoughts, desire to do) after listening to everyone else and the others listen.
  • Round 3: Free conversation
  • Round 4: everyone shares what they remember