ICF Ethics & compliance

ICF Code of Ethics


Ethics are guided moral principles underlying how  coaches behave with ICF’s core values of integrity,  excellence, collaboration and respect. All ICF  Member and Credential holders are expected to  abide by the Code of Ethics.

Ethical Interpretive Statements


A supplemental resource so support coaches in  understanding the ICF Code of Ethics and provide  more rationale in how the standards pertain to daily  life. This document is considered a living document,  meaning it will be updated on a regular basis.

Ethics Assist Line

ethics@coachingfederation.org / 1.859.226.4245

If you have questions regarding the ICF Code  of Ethics, contact the ICF Ethics Hotline. Please  note: ICF is not able to give actionable advice or  recommendations outside of whether an action may  constitute a potential violation of the ICF Code of  Ethics. ICF cannot provide legal advice or opinions.

Independent Review Board Process  and Regulation


ICF is committed to meaningful professional self governance. ICF’s self-governance foundation  comprises and depends upon a variety of standards and practices, supported by the efforts of the ICF  Global Board, volunteer leaders, and ICF Members  and Credential-holders.

ICF handles complaints about breaches or violations  of the ICF Code of Ethics by individual coaches, the  integrity of accredited coach-training programs’  curricula, and breaches or violations of the ICF  Program Code of Conduct by accredited coach training programs.

The Independent Review Board (IRB) oversees  ICF’s Ethical Conduct Review (ECR) process to  investigate alleged breaches of the Code of Ethics.  If you have an ethical complaint against an ICF  Member, ICF Credential-holder, or accredited coach training program, please download and review  an information packet and sample form before  completing the on line complaint form.

ICF has ongoing regulation initiatives that track  the needs and concerns of individuals and  organizations worldwide. If you are aware of possible  or pending coaching regulation that would affect  coaching in your area, please contact ICF Chief  Operating Officer Todd Hamilton at todd.hamilton@ coachingfederation.org.

Ethics CCE Course


ICF’s complimentary on line ethics course is  designed to fulfill the Continuing Coach Education  requirement in Ethics for ICF Credential renewal.

Ethics Community of Practice


ICF’s Ethics Community of Practice (CP) is a  virtual group of coaches who share best practices,  emerging trends, tools and tips in the area of  coaching ethics. The CP delivers professional  development opportunities through a variety of different outputs, including webinar presentations  from subject-matter experts and facilitated  discussion sessions. CPs are FREE To all lCF Members  (non-member fee).

Ethics Water Cooler Conversation coachingfederation.org/icf-ethics

Every month, the Ethics Water cooler Conversation  offers an open forum style of conversation around  coaching ethics. These calls are free of charge  and open to all coaches (ICF Members and non members) in two languages (English and German).  These calls take place via Zoom for one hour. The  English call takes place on the second Wednesday  of each month at 11 a.m. EST (New York), and the  German call takes place on the second Monday of  each month at 6 p.m. CET (Frankfurt).

Chapter Leader Ethical Guidelines and  Dispute Resolution Process

coachingfederation.org/chapter-leader-ethical guidelines

ICF’s Chapter Leader Ethical Guidelines outline areas  for success that have proven to be the bedrock for  successful ICF Chapter Leader interactions. ICF is  committed to providing a recommended protocol  for all chapters through which members can bring alleged breaches of the Guidelines to the chapter’s  attention and resolve them internally in an amicable  manner. Partnering with Chapter Leaders, ICF has established a set of recommended procedures that  provide for review, investigation and resolution of  alleged violations or behavior deviating from the  established Guidelines.

Compliance and ICF Brand Manual coachingfederation.org/brand

Appropriately representing your affiliation with ICF  is imperative for market clarity. ICF strictly enforces  intellectual property usage policies as outlined in  our brand guidelines. Please submit any compliance concerns to ethics@coachingfederation.org. ICF will investigate the complaint and reach out to the party  in question with appropriate remedial action.

Digital Badging

coachingfederation.org/icf-credential/digital badging

Digital badging gives ICF Credential-holders a way  to share their knowledge, skills and abilities online  in a way that is simple and trusted and can be  easily verified in real time. We provide this service  through our official digital credential provider,  Credly’s Acclaim platform. Badges provide concrete  evidence of what an ICF Credential-holder had to do  to earn the credential, the date the credential was  awarded and the date of its expiration. Furthermore,  the meta-data stored in an ICF Credential digital  badge makes it much more secure than a simple  credential logo file, making it nearly impossible to  be misrepresented by others. In other words, the ICF  Credential digital badge makes an ICF Credential  more secure than ever. This service is optional and FREE to ICF Credential-holders.

Ethical Conduct and Compliance Report coachingfederation.org/icf-ethics

ICF’s Ethical Conduct Review process, Program  Complaint process and trademark management  activities all help promote the integrity of the  coaching profession and the ICF brand. Each year,  ICF publishes a report providing an overview of these  activities during the prior fiscal year.