ICF Code of Ethics
Ethics are guided moral principles underlying how coaches behave with ICF’s core values of integrity, excellence, collaboration and respect. All ICF Member and Credential holders are expected to abide by the Code of Ethics.
Ethical Interpretive Statements
A supplemental resource so support coaches in understanding the ICF Code of Ethics and provide more rationale in how the standards pertain to daily life. This document is considered a living document, meaning it will be updated on a regular basis.
Ethics Assist Line
firstname.lastname@example.org / 1.859.226.4245
If you have questions regarding the ICF Code of Ethics, contact the ICF Ethics Hotline. Please note: ICF is not able to give actionable advice or recommendations outside of whether an action may constitute a potential violation of the ICF Code of Ethics. ICF cannot provide legal advice or opinions.
Independent Review Board Process and Regulation
ICF is committed to meaningful professional self governance. ICF’s self-governance foundation comprises and depends upon a variety of standards and practices, supported by the efforts of the ICF Global Board, volunteer leaders, and ICF Members and Credential-holders.
ICF handles complaints about breaches or violations of the ICF Code of Ethics by individual coaches, the integrity of accredited coach-training programs’ curricula, and breaches or violations of the ICF Program Code of Conduct by accredited coach training programs.
The Independent Review Board (IRB) oversees ICF’s Ethical Conduct Review (ECR) process to investigate alleged breaches of the Code of Ethics. If you have an ethical complaint against an ICF Member, ICF Credential-holder, or accredited coach training program, please download and review an information packet and sample form before completing the on line complaint form.
ICF has ongoing regulation initiatives that track the needs and concerns of individuals and organizations worldwide. If you are aware of possible or pending coaching regulation that would affect coaching in your area, please contact ICF Chief Operating Officer Todd Hamilton at todd.hamilton@ coachingfederation.org.
Ethics CCE Course
ICF’s complimentary on line ethics course is designed to fulfill the Continuing Coach Education requirement in Ethics for ICF Credential renewal.
Ethics Community of Practice
ICF’s Ethics Community of Practice (CP) is a virtual group of coaches who share best practices, emerging trends, tools and tips in the area of coaching ethics. The CP delivers professional development opportunities through a variety of different outputs, including webinar presentations from subject-matter experts and facilitated discussion sessions. CPs are FREE To all lCF Members (non-member fee).
Ethics Water Cooler Conversation coachingfederation.org/icf-ethics
Every month, the Ethics Water cooler Conversation offers an open forum style of conversation around coaching ethics. These calls are free of charge and open to all coaches (ICF Members and non members) in two languages (English and German). These calls take place via Zoom for one hour. The English call takes place on the second Wednesday of each month at 11 a.m. EST (New York), and the German call takes place on the second Monday of each month at 6 p.m. CET (Frankfurt).
Chapter Leader Ethical Guidelines and Dispute Resolution Process
ICF’s Chapter Leader Ethical Guidelines outline areas for success that have proven to be the bedrock for successful ICF Chapter Leader interactions. ICF is committed to providing a recommended protocol for all chapters through which members can bring alleged breaches of the Guidelines to the chapter’s attention and resolve them internally in an amicable manner. Partnering with Chapter Leaders, ICF has established a set of recommended procedures that provide for review, investigation and resolution of alleged violations or behavior deviating from the established Guidelines.
Compliance and ICF Brand Manual coachingfederation.org/brand
Appropriately representing your affiliation with ICF is imperative for market clarity. ICF strictly enforces intellectual property usage policies as outlined in our brand guidelines. Please submit any compliance concerns to email@example.com. ICF will investigate the complaint and reach out to the party in question with appropriate remedial action.
Digital badging gives ICF Credential-holders a way to share their knowledge, skills and abilities online in a way that is simple and trusted and can be easily verified in real time. We provide this service through our official digital credential provider, Credly’s Acclaim platform. Badges provide concrete evidence of what an ICF Credential-holder had to do to earn the credential, the date the credential was awarded and the date of its expiration. Furthermore, the meta-data stored in an ICF Credential digital badge makes it much more secure than a simple credential logo file, making it nearly impossible to be misrepresented by others. In other words, the ICF Credential digital badge makes an ICF Credential more secure than ever. This service is optional and FREE to ICF Credential-holders.
Ethical Conduct and Compliance Report coachingfederation.org/icf-ethics
ICF’s Ethical Conduct Review process, Program Complaint process and trademark management activities all help promote the integrity of the coaching profession and the ICF brand. Each year, ICF publishes a report providing an overview of these activities during the prior fiscal year.